Welcome to our online support portal. If you require help from our support team then completing our online service form is the quickest method to raise a support request. However, if you are an EntrySign customer and you're looking for guides or information you may wish to check out our Knowledgebase first which provides access to numerous self-help articles, and video guides to help you.
Known issues printing from the EntrySign BOS and Fire Evacuation Utility following Windows update
We are aware of an emerging issue affecting printing from some installations of the EntrySign Back Office Suite and Fire Evacuation Utility applications following recent Microsoft .NET Framework security updates released on 11th August 2026 - click here for more information.
We are aware of an emerging issue affecting printing from some installations of the EntrySign Back Office Suite and Fire Evacuation Utility applications following recent Microsoft .NET Framework security updates released on 11th August 2026 - click here for more information.
